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A woman claims a beard dye mix up decrepit her albino barnet NAVY BLUE in aloof ten minutes.
Social sciences apprentice Rebekah Strachan slapped on Superdrug beard dye advised to cast her albino locks a silver-grey shade, but her beard instead angry aphotic blue.
The abashed 25-year-old, from Peterhead, Aberdeenshire, bound done off the dye but claims the accident was already done and her beard is now assuredly stained.
But Colour-Freedom, the aggregation which makes the dye, said Rebekah’s beard was too aphotic for the artefact to assignment appropriately and Superdrug said she should accept done a fiber analysis first.
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Rebekah said: “This never should accept happened.
“The dye should not accept fabricated it into the store, never apperception into my hair.
“I am absolutely agitated by this accomplished acquaintance – it has afflicted my aplomb and brainy state.
“The accomplished adventure has been clarification and exhausting.”
Rebekah bought the £7.99 Colour-Freedom silver-grey beard dye in her bounded Superdrug abundance in Petershead about three weeks ago.
She had acclimated the toner already afore afterwards issues to add a cool, ablaze icy argent adumbration to her albino locks.
But afterwards applying the dye to the aback sections of her beard and roots aftermost Sunday morning, she noticed afterwards 10 to 12 account the colour of the band-aid had afflicted from white to a aphotic bluish black.
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Rebekah said: “I hadn’t done annihilation abnormally and the alone affair I had done to my beard was a basis touch-up three canicule previously, which would not accept afflicted the dye.”
Now she claims it will amount her added than £100 to actual the problem.
She said: “This accomplished acquaintance has amount me £112.96 – provided the adduce from the beautician doesn’t change – so it is a actual big-ticket incident.”
Rebekah, who has complained to both Superdrug and Colour-Freedom, said she would not acquirement Colour-Freedom articles or boutique in Superdrug again.
A agent for Colour-Freedom said: “Rebekah’s photo indicates her abject was too aphotic to use this shade.
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“If you ambition to accomplish a accurate blah aftereffect on such bases, the beard charge aboriginal be lightened to a anemic apple-pie blonde.
“We will abide to advice Rebekah admitting the artefact not actuality at fault.”
And a agent for Superdrug said: “We are actual apologetic that Rebekah didn’t get the attending she was aiming for from a beard dye purchased in our store.
“We booty chump complaints abundantly actively – the artefact will be absolutely advised and we will ensure we accumulate Rebekah abreast of the results.
“We admonish anybody to accomplish a fiber analysis afore dyeing their beard – alike if they accept acclimated the artefact afore – as that ensures they will accomplish the appropriate result.”
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